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Henley Business School’s free Digital Leadership course

January 1, 2016 By David Terrar

Henley Business School’s free Digital Leadership course

In 2015 Digital Transformation was the hot and hyped topic, with that “d” word used and misused more than in any other year since Negroponte and Tapscott helped us start talking around it in 1995.  Heading in to 2016, more than ever, we need a new kind of digital literacy at all levels in our organisation and a new kind of leadership, both personally and collectively.  I have a suggestion on how to make a start that is both specific and general.

I was honoured to be asked to do a guest lecture on the digital transformation topic at Henley Business School a couple of months back.  I’m delighted to report the session was enthusiastically received, and they subsequently asked me to contribute to their trailer for an upcoming online course.  The course is my specific suggestion.  Take a look at the introduction to their free online course Digital Leadership: Creating Value Through Technology.  In under 2 minutes you will hear a lot of the issues and thinking that we at Agile Elephant believe are important for organisations of any size to consider.

http://www.theagileelephant.com/wp-content/uploads/2016/01/DigitalLeadership.mp4

 

The course is aimed at middle managers and the C suite, delivered online with 3 hours of material each week for 4 weeks.  It includes videos, articles, case studies, discussions, quizzes and activities based on the participant’s own experiences.  The intention is to help you get the most out of technology for your business, understand emerging technologies and how relevant competencies and skills can help your sales and competitiveness.  It covers the strategic issues and aligning IT with your business.  It’s free, starts on the 8th of February and is well worth a look.

As well as this specific course, you should check out the Future Learn platform in general. business, management, creative arts, media, online, digital, and psychology but also history, politics, teaching, health and more.  All of them are free.

Future Learn is a private company wholly owned by The Open University.  They partner with 76 institutions including UK and international universities, as well as accessing the archive of cultural and educational material from the British Council, the British Library, the British Museum, the National Film and Television School and more.  The platform itself is an example of digital transformation in action and highlights the way the world of education is changing.  The education sector is thinking differently with many institutions realising they have to risk traditional revenue streams as they explore different business models.  Many universities are providing free, online courses and resources and opening up their archives, as part of the digital shift.

The core message of the intro to Henley’s course is that everyone needs to keep learning.  We recommend you check it out, review the Future Learn course schedules and include this kind of personal development in your resolutions for 2016!

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Filed Under: digital literacy, ideas, leadership

Google CEO Sundar Pichai on how our education systems should prepare for the next generation of problems

December 17, 2015 By David Terrar

Google CEO Sundar Pichai on how our education systems should prepare for the next generation of problems

Sundar PichaiCourtesy of my satellite TV service I’ve just been watching Google CEO-Youth Connect live on Indian news channel Times Now.  Google CEO Sundar Pichai was addressing students at the Shri Ram College of Commerce, Delhi University.  In front of a large audience including teachers and students from local schools, Harsha Bhogle was moderating a stream of questions from the audience, on video and online.  You can follow some of the interaction on Twitter hashtag #AskSundar.

One of the best questions came from the Principal of Ami Public School in Burari, Delhi – I couldn’t quite catch her name but it might have been Malini Narayanan.  She was worried about what we should be teaching our kids so they can compete in today’s environment – how do we adapt ourselves to become future ready, what skills and techniques do our children need to learn?  She asked:

“How do we get the edge?”

I loved and totally agree with Sundar’s three part answer for how we prepare to solve the next generation of problems. His first ingredient was worrying that there was too much emphasis in the education system on the rigorous academic process and values versus creativity.  He said:

“Creativity is an important attribute, encouraging more creativity through the education system.”

Next he referred to what the best schools in the US do which is:

“Experiential, very hands on, people learn how to do things by doing them, not just by learning about them”

Lastly, he raised the massive point around the fear of failure. He said we should:

“Teach students to take risks, make sure the system doesn’t penalise for you to take risks.”

  • Creativity
  • Learning by doing
  • Encourage taking risks

All of our education systems need to dedicate more time and emphasis to these three great maxims if we are to prepare the next generation to handle the current rate of change, emerging technologies, and the disruptive business and political landscape they are creating.

Photo on Twitter from India Today

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Filed Under: creativity, digital literacy, ideas

Future of Work – a Blockchain primer

December 9, 2015 By David Terrar

Future of Work – a Blockchain primer

A few weeks back on 19 November I attended a Blockchain event – one of the Future of Work sequence of sessions sponsored and hosted by Truphone, organised by Lloyd Davis of the Tuttle Club and Helen Keegan of Heroes of Mobile.  These sessions explore different technologies and their potential impact on the business landscape, and the workplace. It was an interesting event, with singer Imogen Heap talking new approaches and business models oriented towards the working musician within the music industry, but it wasn’t quite the topic primer on Blockchain I was looking for.  A good event nevertheless, and the second part of this post covers my notes on Imogen’s session.  But first I want to relate the subsequent homework I did to figure out how to explain why Blockchain is so important.

Part of the problem with talking Blockchain is that commentary on it is often strongly tied to the digital currency that it supports – Bitcoin. That single implementation overwhelms most explanations of the underlying technology. I’ve looked at a lot of explanations generated over the last year and come away puzzled, but the best I’ve found is from Mike Gault on re/code on July 5. He starts by saying:

“Imagine that you’re walking down a crowded city street, and a piano falls from the sky. As dozens of people turn to watch, the piano crashes down right in the middle of the street.

Then, without a second to lose, every person who witnessed the event is strapped to a lie detector and recounts exactly what they saw. They all tell precisely the same story, down to the letter.

Is there any doubt that the piano fell from the sky?”

This is the innovative and disruptive concept behind blockchain technology – a distributed consensus model for recording digital events of any kind.  A way of simply and easily creating a digital ledger of events that is automatically duplicated across many nodes and could be recording anything from an exchange of currency, to a contract, to any step in a process that needs to be certified and verified.  Wikipedia tells me that blockchain is a permissionless distributed database, derived from the bitcoin protocol, that maintains a continuously growing list of transactional data records hardened against tampering and revision, even by operators of the data store’s nodes.  Each blockchain record is enforced cryptographically and hosted on machines working as data store nodes.  The cryptography combines with the fact that the records are duplicated across many nodes in the network so that tampering with a record would be so astronomically “expensive” as to be impossible in practical terms.

Think of what that could change in business.  At the moment so many processes rely on some trusted intermediary and a multi-stage process of exchange. Whether that’s a bank, or an accountant in practice, or a law firm, or some legislative body with a compliance procedure to follow or a combination of several of these things.  Suddenly, one or more layers of process complexity could be taken away and replaced by a single ultra secure transaction in a ledger.  If we are talking money, then we are used to a system of promisary notes, bank notes, bank cards, online banking systems and phone apps that access our money, controlled by the institutions which print the notes, record the amounts, exchange them with our customer and supplier bank accounts, trade them in to other currencies for exchange, or hold them in secure vaults.  These can be replaced by a digital ledger and much simpler processes without the need for all of that administration and physical infrastructure.  The same digital concept can be applied to simplify the processes around agreeing and verifying a contract, a person, ownership of a thing, or any sort of event, in the broadest sense, that needs to be trusted.  Take a look around the audience at the next Blockchain event you are at, and you will see that banks, law firms and accounting practices are taking note and getting educated.  New markets and new ways of working are going to be created alongside legacy infrastructure, similar to the way basic mobile phone message technology has been so disruptive in Third World markets in recent times (but on steroids).  A lot of what we now consider as normal business practice will change over the next 10 years because of the Blockchain.

Imogen HeapSo let’s head back to Imogen Heap the Grammy Award winning composer, performer, recording engineer, technologist, and inventor talking about the music business.  She explained her Mycelia project, taking it’s name from fungal colonies of mycelium forming the largest organism in the World, relating that idea to the music business.  The music content are the nutrients underground and above ground you access them with Spotify or iTunes or YouTube but using Blockchain technology.  The model would change from the current centralised model where the record companies are the intermediary gateway controlling everything, to a distributed network where the creator of the content, the musician, would have the power.  Imogen would know every time one of her pieces was downloaded or played, and she would control the cost and decide if and when it might be free.  Mycelia would have open and shared data so that fans could find out about the bands they were interested in.  There would be tools to help, curation provided, and choices available so you wouldn’t just have access to a small compressed music file, you could choose the high resolution version to get the full sound experience that was created in the studio.  The approach would make the revenue splits between the musician and other parties involved transparent.  There would be Blockchain based smart contracts as an integral part of this new solution.  Imogen has been interviewed by Forbes magazine around this topic.  She worries that the music industry has boxed itself in to a corner where their model is based on producing a few big hits a year and so the industry is too top heavy.  Actually, like any market, we need healthy competition but coming back to her mushroom analogy, we need to nourish the base layer of the industry.  Her belief is that the key to that is to make the whole process easy, in the way Napster was when it first started to subvert the industry.

At least part of the problem is the cost of production, and how the music companies manage the capital involved and act like banks towards new acts, funding an album with advances that then need to be paid back with interest. Some musicians are getting around that problem with technology like Kickstarter.  For example, I’m a fan of the American-Irish band Solas.  I’m one of 726 backers who have pledged $46,199 to fund the studio recording of their next album, celebrating their 20th anniversary, called All These Years.  That’s a good work-around, but Heap would like that concept to become part of the new structure and approach.

So Blockchain could definitely change the music business, but there are plenty of applications where it will be changing industry and the world of work before 2020 and 2025.

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Filed Under: digital disruption, events, future, ideas, workplace Tagged With: bitcoin, blockchain, future of work, music

Essential TED Talks – Simon Sinek – Start With Why, how great leaders inspire action

October 1, 2015 By David Terrar

Essential TED Talks – Simon Sinek – Start With Why, how great leaders inspire action

Following on from Sir Ken Robinson on education and creativity, this next TED talk recommendation is about inspiration.  It explains something that is so simple, and yet so powerful.  A vital ingredient that is missing from many of the companies we work with, or work for, or buy products and services from.  An idea that can galvanise action, or if it’s missing can make the message fall flat so that we say – meh!

This talk comes from the independently run TEDx talks rather than the main conference.  It is from TEDxPugetSound which happened on 16 September 2009.  The video was loaded to YouTube a few days later and to date it has 1,382,600 views.  Simon Sinek explains that we should “Start With Why” because that is the way great leaders inspire action.  It applies to marketing, business, politics – anywhere that you need to inspire action.

Simon’s talk doesn’t use fancy graphics.  It’s low tech, using a flip chart and some coloured pens to draw diagrams, but he amplifies the message with some great stories and examples that we already know from history or our daily lives, but he shows us something different, something that should be obvious – like so many great ideas.

His examples include wondering why Apple is so innovative and loved, when they are just a computer company.  He wonders why Martin Luther King led the civil rights movement in the United States in the 60s – many people were involved, but we focus on Dr. King – why is that?  And he tells us the story of the Wright Brothers taking flight.

The Golden CircleThe core of his idea is what he calls The Golden Circle.  Every single organisation in existence knows what they do.  Most of those organisations know how they do it.  Very few know or express why they do what they do, and that’s Simon’s key point – so many companies have forgotten their why.  It’s not about profit, and it shouldn’t be about shareholder value.  Even the great Jack Welch, CEO of GE, said “on the face of it, shareholder value is the dumbest idea in the world”.  Actually when people start companies it is based around a cause or a belief or an idea about doing things better.  Simon’s first example is Apple, and he highlights the difference between those technology companies that just make products against Apple’s “why” which they had at the start and then lost, and then found again when Steve Jobs returned to the company.  For everything they do they believe in challenging the status quo, and that drives them to make beautifully designed products that are easy to use and desirable.  If you ever heard Steve Jobs speak, it was always about why, with much less emphasis on the what and the how.  Simon suggests it’s too easy to start from the outside of the circle and work in.  If you want to inspire people you start from the inside and work out.

He goes on to suggest that the golden circle mirrors the structure of the brain, with logic and language controlled by the neo cortex, but the limbic brain controls feelings of trust and loyalty – that’s where we make our gut decisions (which we then rationalise with the neo cortex part of the brain).

Martin Luther King - I have a dreamHe uses TiVo as an example of a great product which failed because the marketing and positioning never properly explained its “why”, and then moves on to the story explaining why the Wright Brothers were the first to take flight.  His final example goes back to the Civil Rights movement in the US and Martin Luther King’s speech at the Lincoln Memorial in Washington DC.  It was delivered to 250,000 supporters – there were no formal invites, no websites to tell people where to go and when – it was word of mouth and the power of Dr. King’s message that brought the huge audience.  Importantly, Simon Sinek quips:

“by the way, he gave the I Have a Dream speech, not the I Have a Plan speech!”

Simon tells us there are leaders and there are those who lead.  Leadership is not about power and authority – those who lead inspire us.  Simon’s message can help you do the same.  Watch the TED talk and then go to his website for useful (free) resources.  You could also read the book.

If you want to understand more of our Agile Elpehant thinking, check the rest of our blog material and take a look at the Enterprise Digital Summit London in October. We’d love to hear your comments or suggestions or to see you in London next month.

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Filed Under: #EntDigi conference, ideas, leadership, resources, strategy

Essential TED Talks – Sir Ken Robinson – Do schools kill creativity?

September 29, 2015 By David Terrar

Essential TED Talks – Sir Ken Robinson – Do schools kill creativity?

As I explained in my “setting the scene” post, this is the very first TED Talk that I saw back in November 2006 (although it was filmed in February 2006).  Titled “Do schools kill creativity?”, it has become the most most viewed TED Talk of all time – 35 million views and counting!  Sir Ken Robinson has been an advisor to the UK government on educational matters, and is a thought leader on creativity and innovation in both education and business. This talk covers ground that you will find in his book Out Of Our Minds, and I would also recommend his more recent book The Element which presents the case for finding what you really enjoy doing, and then turning that activity in to your job. This talk, delivered without PowerPoint slides, visual aids or props, demonstrates what a great speaker and story teller Ken is, as well as showing he has the timing of a stand-up comedian.

Ken talks about our education system and the future.  Nobody can predict what is going to happen in 5 years, yet we need to be educating our children for way beyond that horizon.  All kids start with tremendous talent and we squander it.  In our schools creativity should be as important as literacy – it should be treated with the same status, but today it isn’t.  Through as series of great personal stories and anecdotes Ken highlights how children will take a chance because they’re not frightened of being wrong – if you aren’t prepared to be wrong how can you come up with something original?  But actually in our schools, and then in the companies that we go on to work at, we have systems and processes in place that stigmatise mistakes.  He goes on to explain how the education system in the UK and most other countries around the world were designed in the 19th century for an industrial age with a specific set of priorities, a hierarchy that put mathematics and languages at the top, then the humanities, with the arts at the bottom.  Even within the arts music has higher status than dance.  Maths is important, but so is dance.  He asks what is education for, and worries that the whole set up is designed to produce university professors – is that right?

One of the best stories explains how Gillian Lynne, at school in the 1930s, was believed to have a learning disorder because she couldn’t concentrate and was always fidgeting.  Her mother took her to a specialist who recognised immediately what she was, and sent her in a completely different direction.  Watch the talk and you’ll find that you know of her work.

Ken’s talk is a plea to change the way we educate our children in the 21st century and reprioritise our thinking so that ideas, innovation and creativity are brought to the fore.  I’ll use Ken’s own words of conclusion:

“What TED celebrates is the gift of human imagination. We have to be careful now that we use this gift wisely and that we alert some of the scenarios that we’ve talked about. And the only way we’ll do it is by seeing our creative capacities for the richness they are and seeing our children for the hope that they are. And our task is to educate their whole being, so they can face the future.”

If you want to understand more of our Agile Elpehant thinking, check the rest of our blog material and take a look at the Enterprise Digital Summit London in October. We’d love to hear your comments or suggestions or to see you in London next month.

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Essential TED Talks – Setting the scene

September 28, 2015 By David Terrar

Essential TED Talks – Setting the scene

office 2.0 conferenceLet me tell you a story (about story telling).  Once upon a time, back in November 2006, I was working with a couple of friends, Toby Moores and David Tebbutt, on a project connected to commercial creativity.  We were meeting up at Toby’s office in Leicester to discuss our ideas, having just come back from what we (and others like Dennis Howlett) believed was the must attend gig of 2006 – the first Office 2.0 show in San Francisco which had been organised by another friend called Ismael Ghalimi.  Back then we had been bouncing ideas around about how creativity isn’t really taught properly in our schools, colleges and universities and wondering why?  Easy to find a study skills course or module in the curriculum, but where are the thinking skills courses?  There are plenty of tools and plenty of material from the likes of Edward de Bono or Tony Buzan, but why isn’t creativity being given the prominence and status that it should within the education system, and more importantly the workplace?  During our discussions we had been speculating on the nature of a system which was designed in the 19th century for a different industrial age, and which seems to have a set of priorities that don’t match the way the economy works now and how business is done in the 21st century.  We had been working around the way to express these ideas, when the day before the meeting in Leicester I came across a video of Sir Ken Robinson on a website called TED.com and that changed everything. I was so excited to play the video to Toby and David when I got to Leicester. I wish I’d taken note of how many times that video had been viewed at that point in 2006, not many compared to the count now….

Si Ken RobinsonThat video changed and focused our thinking around the backdrop of the creativity project we were working on, and introduced us to one of THE most important resources I’ve found while surfing the web and making serendipitous social media connections over the last decade. As of today The Sir Ken Robinson talk has become the most watched TED Talk of all time, but for me it was just the start of something really valuable.

Back in 2006 it was the first time I had taken notice of TED, a conference on Technology, Entertainment and Design which already had a 22 year history.  It is run by a non-profit, private foundation, started as a one off event in 1984 conceived by architect and graphic designer Richard Saul Wurman, but became an annual event from 1990 onwards in Monterey, California with a strap line of “Ideas Worth Spreading”.  In 2009 it moved to Long Beach to cater for a substantial increase in attendees, and then moved again to Vancouver in 2014.  Originally the three words described the converged topics covered, but over time it has broadened to showcase the best of science, business and smart thinking on global issues.  As well as the main conference there is a more International sister conference TEDGlobal, and independently run TEDx events to help share ideas in communities around the world – for example the other two Agile Elephant founders, Alan Patrick and Janet Parkinson, were heavily involved on the team organising TEDxTuttle, one of the first independent TEDx events to be run in the UK.

By 2015 you will probably have heard of TED.com, and if you haven’t it’s a resource that you need to go check out and mine immediately. “TED Talks” have become synonymous with high quality, have redefined the elements of a successful presentation and the way people approach a talk. The term “TED Style” is often heard as a shorthand.  At the conference speakers are given no more than 18 minutes to make their point.  Some just speak from the heart, some use presentation material and visual aids, but the stature, quality and standard of the speakers that have gone before, and the quality of the audience at the event, mean a TED talk must be outstanding.  There are a number of books that explore the style, but I would recommend one by Carmine Gallo, the presentation specialist, called Talk Like TED: The 9 Public Speaking Secrets of the World’s Top Minds. He has interviewed many of the top TED presenters and distilled things down to the key ingredients and a step by step approach to help you emulate the best.

Some suggest that TED is elitist as it costs $6,000 to attend the main conference.  However, as of today there are over 2,000 TED talks published and available for free at TED.com, viewed by over a million people each day – an amazing resource of ideas and important thinking.  They have even started the TED Open Translation Project to bring the material to the 4.5 Billion people on the planet who don’t speak English.

Of the 2,000, where do you start?  This post sets the scene for a sequence of posts highlighting the best of TEDtalks online – those we think you will enjoy and why.  I’m not sure how many there will be in the sequence – at least 10, maybe 20 or more.  Many have key messages about business and how to be successful at a time of massive digital disruption and transformation for all industries.  One of the sequence that I’ll recommend is, on the face of it, about music but has a profound message about leadership.  The first recommendation, in the next post, will be that talk by Sir Ken Robinson mentioned earlier – it’s about education but so much more.

If you want to understand more of our Agile Elpehant thinking, check the rest of our blog material and take a look at the Enterprise Digital Summit London in October. We’d love to hear your comments or suggestions or to see you in London next month.

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Filed Under: #EntDigi conference, ideas, innovation, resources

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